Orders ship Monday through Friday from Northeast Tennessee via USPS with tracking.
Please allow 48-72 hours for orders to process, plus shipping time. During peak times processing and shipping times may vary and we will post notices accordingly. Signature items such as Keyfobs, Bags, etc.. are handmade and may take an additional 7-10 days.
We are not responsible for wrong addresses left during shipping. We ship using the address you provide during checkout, so please make sure it is correct. The customer is responsible for any additional charges incurred by items being returned.
Once your order is processed, you will receive an email with tracking information. To check the status of your order, click here to view your account.
LOCAL PICK-UP POLICYWe do not allow local pick-up at this time.
International shipping rates begin at $25 and depend on the number and size of items being shipped. For a quote please email firstname.lastname@example.org. Please note that shipping time may take 4-6 weeks and we are not responsible for items one they have left the studio. Additionally, we are not able to track items once they pass through customs.
To check the status of your order, click here.